Contact our Support Team at info@japancrate.com

Monday - Friday 09:00 AM - 06:00 PM EDT

US customers can send us a text message or leave a voicemail at (201) 503-7750.

Please note if leaving a voicemail, to leave a detailed message with your email address and the nature of your inquiry, and our Support Team will get in touch via email.

Japan Crate

Japan Crate FAQs

At this time, there are no plans to bring back Japan Crate. However, we are always exploring new ways to bring Japanese snacks to our community, so stay tuned!

At this time, there are no plans to bring back Japan Crate. However, we are always exploring new ways to bring Japanese snacks to our community, so stay tuned!

Will Japan Crate ever come back in the future?

Japan Crate Sunset Plan – Everything You Need to Know

Why is Japan Crate ending?

What will happen to my active subscription?

When is the last Japan Crate shipment going out?

Can I still cancel my subscription before the sunset?

Will I still have access to my Japan Crate account?

Will I still be charged for upcoming renewals?

Can I still buy Japan Crate as a one-time purchase?

Will Japan Crate items still be available elsewhere?

What makes Bokksu Snack Box different from Japan Crate?

Can I transfer my Japan Crate subscription to another service?

Can I get a refund instead of transferring to Bokksu Snack Box or receiving credit?

Will I get a discount if I switch to Bokksu Snack Box?

What happens with my unused store credits or gift cards?

Will Japan Crate ever come back in the future?Updated 2 months ago