Japan Crate is coming to an end, and we want to make this transition as smooth as possible. Find answers to common questions about your subscription, final shipments, and what’s next.
For over 10 years, Japan Crate has brought the best Japanese snacks, candy, and exclusive collaborations to fans around the world. From Persona 5 and Hatsune Miku to Attack on Titan and My Hero Academia, we’ve curated some of the most exciting snack
Every active Japan Crate subscriber should have received an email detailing their next steps. If you haven’t seen it, please check your spam folder or reach out to our support team. If you have questions about your specific situation, please reach ou
The final Japan Crate shipments will go out as follows:. If you have any questions about your shipment, feel free to contact our support team.
Yes, you can cancel your subscription before your next scheduled renewal. To cancel your subscription, visit your Account Page before your next charge date.
Your Japan Crate account will remain accessible until the website is officially closed. You will be able to:✅ View past orders✅ Track remaining shipments✅ Manage your account information. After the closure, account access may be limited. If your rema
All renewals from May 1 onward will be canceled. However, if your renewal is before May, please check your email for details on your transition, or visit the page What will happen to my active subscription?
At this time, there are no plans to bring back Japan Crate. However, we are always exploring new ways to bring Japanese snacks to our community, so stay tuned!
Yes! The final-ever Japan Crate—the Cherry Blossom Edition—is available as a One-Time box until March 31, 2025. This is your last chance to grab a piece of Japan Crate history—once it's gone, it’s gone forever!. If you want to explore and buy Japanes
Yes! While Japan Crate is ending, you can still find many of your favorite Japanese snacks, drinks, and treats through our other brands:. 🍡 Bokksu – A premium Japanese snack subscription featuring hand-selected treats from local artisan makers. 🛒 S
Bokksu Snack Box is a premium, curated experience featuring:✅ Authentic artisanal snacks from regional makers✅ A cultural tasting journey with seasonal themes✅ Exclusive treats not available elsewhere. For those looking for a high-quality Japanese sn
Yes! Depending on your subscription type, here’s what will happen:. If you have remaining prepaid shipments, they will be automatically moved to Bokksu Snack Box, allowing you to continue enjoying authentic Japanese snacks on a monthly basis. Alterna
Refunds are available in special cases. If you wish to receive a refund, pleas reach out to our support team and we'll do our best to help you!
Yes! We are offering an exclusive discount for Japan Crate subscribers to try Bokksu Snack Box. Check your email for details.
If you have unused store credit or gift cards from Japan Crate, don’t worry! You can still use them across our other brands. Your remaining balance can be applied to purchases on:. 🛒 Sugoi Mart – Shop for Japanese snacks, drinks, collectibles, and m