Contact our Support Team at info@japancrate.com

Monday - Friday 09:00 AM - 06:00 PM EDT

US customers can send us a text message or leave a voicemail at (201) 503-7750.

Please note if leaving a voicemail, to leave a detailed message with your email address and the nature of your inquiry, and our Support Team will get in touch via email.

Japan Crate

Japan Crate FAQs

All renewals from May 1 onward will be canceled.However, if your renewal is before May, please check your email for details on your transition, or visit the page <a href="https://japancrate.gorgias.help/en-US/what-will-happen-to-my-active-subscription-1214182">What will happen to my active subscription?</a>

All renewals from May 1 onward will be canceled. However, if your renewal is before May, please check your email for details on your transition, or visit the page What will happen to my active subscription?

Will I still be charged for upcoming renewals?

Japan Crate Sunset Plan – Everything You Need to Know

Why is Japan Crate ending?

What will happen to my active subscription?

When is the last Japan Crate shipment going out?

Can I still cancel my subscription before the sunset?

Will I still have access to my Japan Crate account?

Will Japan Crate ever come back in the future?

Can I still buy Japan Crate as a one-time purchase?

Will Japan Crate items still be available elsewhere?

What makes Bokksu Snack Box different from Japan Crate?

Can I transfer my Japan Crate subscription to another service?

Can I get a refund instead of transferring to Bokksu Snack Box or receiving credit?

Will I get a discount if I switch to Bokksu Snack Box?

What happens with my unused store credits or gift cards?

Will I still be charged for upcoming renewals?Updated a month ago